FAQs


  1. HOW DO WE ORDER?

Select the style you want on our website, www.houseoffina.com, choose the style, select your quantity and click add to cart, and select Go to Checkout when you’re ready to pay for your order. 

 

  1. WHAT ARE YOUR MODES OF PAYMENT?
We accept payment through PayPal, Credit Card, BDO and BPI bank deposit or online transfer.
For bank deposit and online transfer, our bank information will be given when you checkout. Payment should be processed within 24 hours. Failure to do so will automatically result to cancellation of order/. FINA Manila has the right to sell the item/s on the site again. To secure your reservation, we highly advise to deposit/transfer your payment immediately and send us the payment confirmation (photo of the deposit slip or screen cap of your online transfer), together with your name, shipping address and contact details via email (sales@houseoffina.com). All order payments received after 11AM(GMT +8) will be processed the next business day.

 

  1. HOW MUCH IS YOUR SHIPPING FEE?

Metro Manila: Php 80

Provincial: Php150

 

  1. DO YOU ALLOW RETURN AND EXCHANGES?

Yes.

 

  1. HOW CAN WE GET IN TOUCH WITH YOU?

Email us at info@houseoffina.com